South Africa’s financial services sector faces unique regulatory challenges, particularly in the wake of recent economic pressures and increased global scrutiny. For small investment firms, the weight of financial regulations can be burdensome and a drain on resources because staying compliant requires diligence, expertise, and a deep commitment to best practices.
The Financial Advisory and Intermediary Services (FAIS) Act of 2002 aims to protect consumers and ensure that financial service providers act with due skill, care, and diligence. TBI views FAIS compliance as more than a legality – it is a fundamental aspect of business operations.
TBI’s Group Legal Counsel, Ian Donovan, emphasises the importance of a proactive approach to compliance. “In South Africa’s current regulatory environment, simply meeting minimum requirements isn’t enough. We strive to anticipate regulatory changes and implement robust systems that often exceed current standards.”
This forward-thinking strategy has become increasingly important in light of South Africa’s recent grey-listing by the Financial Action Task Force (FATF). The grey-listing has put additional pressure on financial institutions to demonstrate their commitment to combating money laundering and terrorist financing.
Our compliance strategy involves several key elements:
1. Continuous staff training: Regular, comprehensive training ensures all team members understand current regulations and best practices.
2. Investment in technology: TBI utilises advanced systems to monitor transactions and maintain accurate records, crucial for FAIS compliance.
3. Collaboration with experts: The firm engages with specialised consultants to supplement in-house expertise and stay abreast of regulatory developments.
4. Risk management: A robust risk assessment and management framework helps TBI identify and mitigate potential compliance issues before they arise.
Ian notes that while compliance requires significant resources, it ultimately benefits the business: “Strong compliance practices protect our clients, our reputation, and our business sustainability. It’s an investment in our future.”
While the financial sector maintains a “thin crust” of excellence, the real challenges facing South Africa’s financial industry are more structural and deep-rooted. “The key issue isn’t brain drain,” Ian explains. “It’s the need for improved education and financial literacy across the broader population. This is crucial for the long-term health of our financial sector.“

Looking ahead, TBI is preparing for the impact of technological advancements on compliance, while maintaining focus on these fundamental issues.
As the industry evolves, TBI’s approach demonstrates that smaller firms can excel in meeting regulatory requirements while addressing broader societal challenges.
This balanced strategy positions TBI well to navigate South Africa’s complex financial landscape and contribute to the sector’s overall health.